Privacy Policy
Last Updated: March 21, 2026
Your privacy matters to us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, browse our products, place an order, or communicate with our customer support team. We believe in being transparent about our data practices so you can shop with confidence.
By accessing or using our website, you acknowledge that you have read this Privacy Policy and understand how your information may be handled in connection with the services we provide.
Information We Collect
To provide a smooth shopping experience, we collect information that helps us process orders, improve our services, communicate with customers, and maintain website performance.
| Type of Information | Examples |
|---|---|
| Personal Information | Name, email address, shipping address, billing address, and contact details submitted during checkout or customer support inquiries. |
| Order Information | Products purchased, order history, shipping preferences, and transaction details. |
| Technical Information | Browser type, device information, IP address, operating system, and website usage data. |
| Communication Information | Messages sent through email or customer support requests. |
Most personal information is provided directly by you when interacting with our website or placing an order.
How We Use Information
The information we collect is used to operate our online store efficiently and provide reliable customer service.
- Process and fulfill your orders.
- Arrange shipping and delivery.
- Provide customer support.
- Respond to questions or service requests.
- Send order confirmations and shipping updates.
- Improve website functionality and user experience.
- Prevent fraudulent or unauthorized transactions.
- Maintain the security and stability of our website.
We only use information for purposes reasonably related to providing and improving our services.
Cookies
Our website uses cookies and similar technologies to improve browsing performance and remember certain preferences during your visit.
Cookies help us understand how visitors interact with our website, allowing us to improve navigation, enhance functionality, and optimize overall performance.
Depending on your browser settings, you may choose to disable cookies. Please note that disabling cookies could affect certain website features or reduce the functionality of some shopping tools.
| Cookie Purpose | Description |
|---|---|
| Essential Cookies | Support website functionality such as shopping cart operation and secure browsing. |
| Preference Cookies | Remember selected preferences during future visits. |
| Performance Cookies | Help us understand website usage trends and improve performance. |
Marketing Communications
From time to time, customers may receive promotional emails, product announcements, or special offers if they have chosen to receive marketing communications.
Participation in promotional communications is entirely optional. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included within the email or by contacting our customer support team.
Even if you opt out of promotional communications, we may still send essential service-related messages regarding your orders, shipping updates, account inquiries, or customer support requests.
Payment Information
Payments are processed using secure payment providers available during checkout.
We currently accept payments through:
- PayPal
- Venmo
Sensitive payment credentials are handled by the respective payment providers during the transaction process. We do not intentionally store complete payment card information on our website.
Security
Protecting customer information is an important part of our business. We implement reasonable administrative, technical, and operational safeguards designed to help protect personal information from unauthorized access, disclosure, misuse, alteration, or accidental loss.
While we strive to maintain a secure online environment, no method of electronic transmission or digital storage can be guaranteed to be completely secure. Customers are encouraged to use strong passwords, protect their account information, and notify us promptly if they believe unauthorized activity has occurred.
- Secure payment processing.
- Controlled access to customer information.
- Routine monitoring of website security.
- Measures intended to reduce unauthorized access.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain order records, resolve customer inquiries, improve business operations, and satisfy legitimate operational needs.
When information is no longer required for these purposes, it may be securely deleted, anonymized, or otherwise removed from our active systems where appropriate.
Retention periods may vary depending on the type of information involved and the purpose for which it was originally collected.
Third-party Services
To operate our online store effectively, we may rely on trusted third-party service providers that assist with payment processing, website hosting, shipping, analytics, email communications, and related business operations.
These service providers receive only the information reasonably necessary to perform the services requested on our behalf.
Because third-party platforms operate independently, their own privacy practices may apply when you interact directly with their services. We encourage customers to review the privacy information provided by those services whenever appropriate.
Children's Privacy
Our website is intended for general audiences and is not designed for individuals who are not legally able to make purchases on their own.
We do not knowingly collect personal information from children through our website. If we become aware that information has been submitted by a child without appropriate authorization, reasonable steps will be taken to remove that information from our records.
If you believe that a child has provided personal information through our website, please contact us so that we can review the matter promptly.
Changes
We may update this Privacy Policy periodically to reflect improvements to our services, changes in website functionality, or updates to our privacy practices.
Whenever revisions are made, the updated version will be published on this page together with a revised "Last Updated" date. Continued use of the website after changes become effective indicates acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, how your information is handled, or would like assistance regarding your personal information, please contact our customer support team.
Email: helpt@rasurra.com