Payment Methods & Security Policy

Last Updated: September 17, 2026 • Encrypted 256-Bit SSL Protection

1. Accepted Payment Methods

We support a comprehensive array of major credit cards, international card networks, and express digital wallet checkouts for your convenience:

2. Order Authorization & Processing

When you place an order, your card or payment account is immediately authorized for the total purchase amount, including applicable taxes and shipping fees.

• Immediate Clearing: Payment must be successfully authorized and verified in full prior to order fulfillment.
• Billing Name Matching: To prevent unauthorized credit card usage, your billing name and address must match the details registered with your card issuing bank.
• Fulfillment Handover: Once payment clearance is confirmed, your order status updates to "Processing" and moves directly to our logistics team for dispatch.

3. Payment Security & Fraud Verification

Rasurra enforces strict security screening on all incoming transactions to protect our buyers against credit card fraud and identity theft.

If payment authorization cannot be completed or verified within 48 hours, the affected order will be automatically canceled, and any pending authorization holds will be released by your issuing bank.

4. Troubleshooting Declined or Failed Payments

If your payment attempt is declined during checkout, please review the following common causes before re-attempting your transaction:

• Incorrect Card Info: Double-check the 16-digit card number, expiration date, and 3/4-digit CVV/CVC security code.
• Billing Address Mismatch: Ensure the ZIP code entered at checkout matches the billing address on record with your bank.
• Bank Security Blocks: Certain financial institutions block online purchases that exceed typical spending thresholds or flagged ecommerce merchants. Contact your bank to authorize Rasurra transactions.
• Insufficient Funds: Confirm your debit or credit account has sufficient available credit limit to complete the order amount.

Alternatively, try choosing an alternative express digital payment option such as PayPal, Shop Pay, or Google Pay to bypass card processor restrictions.

5. Digital Wallets & Currency Standards

The availability of digital payment options (e.g., Apple Pay, Google Pay, Venmo) at checkout depends on your operating system, browser, device settings, and geographical location.

6. Refund Issuance & Financial Posting

All approved refunds resulting from returns, order cancellations, or lost shipments are credited back exclusively to the original payment method used at checkout:

• Processing Time: Refunds are initiated within 10 business days after return inspection approval.
• Credit Card Statements: Depending on your card issuer, approved credits take approximately 3 to 5 business days to post to your account.
• Digital Wallets: Refunds issued via PayPal, Shop Pay, or Venmo are typically visible in your balance within 24 to 48 hours of refund confirmation.

Have Questions Regarding Payments or Billing?

Our customer support team is available to assist with billing queries, verification holds, or refund statuses.