Payment Methods

Rasurra currently accepts PayPal as available payment methods at checkout.

Completing a purchase through our secure checkout is designed to be a straightforward process.

1. Add your desired products to your shopping cart.
2. Proceed to the checkout page and review your order details.
3. Select your preferred payment method (PayPal).
4. Enter your billing and payment details securely when prompted.
5. Review the transaction amount and applicable order information.
6. Authorize the payment.
7. Wait for your order confirmation screen and email.

Please make sure that the shipping information shown during checkout is accurate before completing your purchase.

When you submit an order, the payment must be authorized before the order can proceed through fulfillment.

Payment authorization confirms that the transaction can be processed through the selected payment method. A payment may be declined, delayed, placed under review, or otherwise not completed for reasons determined by your financial institution or payment provider.

Rasurra does not control third-party authorization decisions, security checks, account restrictions, or payment verification procedures.

Payment transactions are handled through secure encrypted payment gateways. Your payment information is processed according to robust industry security standards and privacy practices.

Rasurra does not request that customers send full payment card numbers, passwords, security codes, or other sensitive payment credentials through email, text messages, or customer support messages.

Before completing payment, please review the order summary displayed at checkout. The amount presented may include the product price, applicable shipping charges ($6.99 flat-rate shipping), taxes where applicable, discounts, and any other charges clearly displayed before the transaction is submitted.

Once the payment is successfully authorized and the order is confirmed, the order will proceed according to our normal processing and shipping procedures.

If your payment provider is unable to authorize your transaction, your order may not be successfully completed.

Common reasons for an unsuccessful payment may include:

• Insufficient available funds.
• An issue with the selected funding source or card.
• Incorrect or incomplete payment information.
• Account restrictions or security blocks.
• Security or fraud-prevention checks.
• Temporary payment service interruptions.
• Other issues determined by your bank or financial institution.

If your payment does not complete, please review the information provided by your payment gateway and follow any available instructions. You may also contact your bank or card issuer directly for assistance with account-specific payment issues.

In some situations, a transaction may appear as pending rather than immediately completed.

A pending status does not necessarily mean that your order has been fully paid and confirmed. Rasurra may need to wait for the applicable payment status to be confirmed before completing order fulfillment.

If a payment remains pending, we recommend checking your payment account for additional information. You may also contact our support team with your order number so that we can review the order status available to us.

If you believe you were charged more than once for the same order, please do not immediately submit another payment.

First, review your transaction history and your Rasurra order confirmation. If you believe a duplicate transaction has occurred, contact us with the relevant order information so we can investigate.

Please note that a temporary authorization or pending transaction may appear differently from a completed charge. Your payment provider may be able to provide additional information about the status of a transaction.

After your order has been successfully submitted and payment has been appropriately authorized, Rasurra will provide an order confirmation through the contact information supplied during checkout.

If you do not receive an expected confirmation, please check your email's spam, junk, promotions, or other filtered folders before contacting us.

When contacting customer support, please provide the name and email address used during checkout and, if available, your order number.

When a refund is approved, Rasurra automatically credits the funds back to the original payment method used during checkout (PayPal).

For eligible returns, Rasurra provides a 30-calendar-day return window from delivery. Once your return package arrives at our warehouse facility, inspection is completed within 2 business days, and approved refunds are processed within 10 business days following inspection approval.

If you use a third-party payment provider like PayPal or Apple Pay, your account and payment information is processed according to their respective terms and policies.

Rasurra does not control the information collected directly through third-party payment platforms. For questions regarding your payment account, credentials, or account security, please contact your payment provider directly.

Customers should keep their login credentials secure and should never share passwords with Rasurra or any other party.

If you request an order cancellation, Rasurra will first determine whether the order can still be canceled based on its current fulfillment status.

If cancellation is successfully completed and payment has already been processed, the applicable refund will be initiated. If the order has already shipped, cancellation may no longer be possible and the order may need to be handled through the applicable return process.

Rasurra currently charges a standard flat-rate shipping of $6.99 USD for applicable orders.

If you have a question about an order payment, payment confirmation, refund, or transaction-related issue that requires Rasurra's assistance, please contact our support team.